Warranty

This warranty covers nearly all original mechanical and electrical components of your vehicle.

A summary of what is included and excluded is provided below, with full details available in the policy document.

Almost all of the original manufacturer’s mechanical and electrical components

Almost all of the original manufacturer’s mechanical and electrical components

Air Conditioning (factory fitted)

Standard 12v batteries - for 6 months from the start date of the policy

High and medium voltage batteries of electrical and hybrid vehicles

Brake disc, brake drums, brake friction material, seized brake calipers

Camshaft timing belt – providing there is proof that the manufacturer’s replacement recommendations have been complied with and it's free from oil contamination

Oil contamination

Casings in the event of a covered item causing damage to it

Diagnosis once a claim has been agreed

Wiring looms, heater elements, (excluding heated seats), head up display, tracker systems, all light units

Turbo / supercharger engine parts (factory fitted)

Carbon build-up, cracked blocks, exhaust system, exhaust manifold, incorrect fuel (or any damage caused as a result), clearing of fuel lines, gaskets (except head gasket), any sealing material or compound, core plugs

Diesel particulate filter / catalytic converter

Carbon build up, corrosion

Manual gearbox, automatic gearbox & semi-automatic gearbox

Clutch friction material

Hybrid and electric vehicles - manufacturer supplied and fitted power generation and transmission components

Electrical connectors, wiring, batteries and the disposal of chemical waste resulting from a claim

In-car entertainment / sat nav up to the claims limit selected

Non-factory fitted systems and software updates

Remote key fobs / key cards covered for electrical failure up to £200 (Inc. VAT)

Oil seals – engine, gearbox, differential, turbocharger (or supercharger) causing a major oil leak (dripping oil) requiring immediate replacement to prevent consequential damage

Oil staining and oil misting

Parts replaced as pairs – coil springs, shock absorbers

Software, software updates and/or adjustments (excluding those which are required to complete a repair), key blades, air conditioning recharging (covered if part of the repair), hoses and pipes, perishable rubber items, hardware e.g. bolts and fixings and any other serviceable items that requires routine change or maintenance

Chassis, bodywork, locks, interior and exterior trim, glass, panoramic sunroof, fabric roofs, tyres, alloy or steel wheels, fuel tanks, air bags

Wear and tear up to 85,000 miles on mechanical and electrical parts

Working materials – the replacement or topping up of oils, antifreeze or other fluids, or replacement of the oil filter

In the event of a valid claim and provided that the repair time is in excess of 8 hours, a maximum of £50 per day inclusive of VAT (excluding fuel and insurance) may be claimed for up to a maximum of 7 days (related to the actual repair times from the time repairs commence). All car hire must be authorised prior to the start of the hire period and will form part of the claim limit

Extended cover to your vehicle when used within Europe for a period not exceeding 60 days per year. In the event of a mechanical breakdown in Europe, you must comply with the claims procedure. In the event of a claim, reimbursement will be based on the GBP Sterling exchange rates prevailing on the date that the claim is agreed

Hotel expenses or return rail fare will be reimbursed up to a maximum of £60 per night or per journey (including VAT) up to a maximum of 7 days from when the repairs begin. This is providing that the vehicle is rendered immobile due to a claim under the terms of the policy. Receipts will be required in the event of a claim. Drinks and meals are specifically excluded

In the event of a claim, tow-in charges up to £50 including VAT will form part of the claim limit

So to help you buy your next used wheelchair accessible vehicle with confidence, we work with the AA to ensure we provide a high standard of service. These are the AA Cars Standards.

They're basically the AA's Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

What are the promises? The dealer will......

• Provide a minimum of 6 months MOT on all wheelchair accessible vehicles
• Allow you to test drive any vehicle
• Welcome any vehicle inspection before you buy
• Make sure every vehicle is in good condition
• Provide V5 registration and service records where available
• Work closely with you and the AA Cars team to help with any issues

You can find the full set of standards here.